Upmarket Customer Success Manager, Discover
Yotpo(2 days ago)
About this role
Yotpo is seeking a Customer Success Manager for their new Yotpo Discover product, focusing on building and managing customer relationships in the eCommerce AI-driven discovery space. The role involves collaborating with product and sales teams to deliver tailored success strategies and insights to eCommerce brands. This is an early-stage opportunity to shape the customer success approach for a growing product.
Required Skills
- SEO
- AI Search
- Discovery
- Account Management
- Data Analysis
- Customer Relations
- Product Feedback
- Presentation Skills
- Growth Strategies
- Cross-Functional Collaboration
About Yotpo
yotpo.comYotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.
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