User Health Strategist
Stripe(11 days ago)
About this role
The Red Accounts role on Stripe’s Customer Advocacy and Programs team focuses on accelerating resolution of high‑risk, high‑visibility customer escalations and reducing recurrence by institutionalizing learnings. The position works across Product, Engineering, Support, and GTM functions to improve outcomes for strategic enterprise customers. It supports Stripe’s mission to maximize value for large accounts and drive systemic product and process improvements.
Required Skills
- Escalation Management
- Program Management
- Stakeholder Management
- Executive Communication
- Data Analysis
- SQL
- Problem Solving
About Stripe
stripe.comStripe is a financial infrastructure platform that provides a suite of APIs and tools to power online and in-person payments and commerce for internet businesses of all sizes. Its product set includes payment processing, billing and subscriptions, marketplace payouts, fraud prevention, card issuing, tax and reporting, and global payment method and currency support. Developers and companies choose Stripe for its clean APIs, extensive documentation, and integrated compliance and developer tooling. Stripe also offers advanced capabilities — including AI-driven features, treasury and embedded-finance tools — to help businesses scale and grow revenue.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Stripe
Similar Jobs
Escalation Manager
Ping Identity(1 month ago)
Senior Reliability Engineer
Path Robotics(27 days ago)
Escalation Management Senior Specialist
Qualtrics(11 days ago)
Escalation Manager
Saviynt(1 month ago)
Resolution Specialist Team Leader
Wing Assistant(14 days ago)
Executive Business Partner
Mercury(13 days ago)