UX Conversational Designer
Liberate
About this role
A Senior Conversation UX Designer at Liberate defines and elevates how insurance customers interact with the company’s AI-powered voice and chat agents. The role focuses on shaping conversational strategy, tone, and architectures that balance enterprise workflows, empathy, and compliance. It is a cross-functional position partnering with Product, Engineering, and Customer Success to deliver scalable, user-centered AI interactions that drive measurable business outcomes.
Skills
About Liberate
liberateinc.comLiberate Voice AI provides conversational voice AI that answers inbound calls with human‑like dialogue, enabling 24/7 support and answering 100% of calls with no wait time. The platform automates routine interactions to deliver consistent 5‑star service while freeing live agents to focus on higher‑value or complex issues. Organizations use Liberate to eliminate hold time, scale voice support, and improve overall customer experience without adding headcount.
Recent company news
TechCrunchLiberate bags $50M at $300M valuation to bring AI deeper into insurance back offices
Oct 15, 2025
The New York TimesOpinion | Venezuela, Trump Came to Liberate Your Oil, Not Your People
Jan 8, 2026
Business WireLiberate Bio Secures Myeloid-Optimized CAR Design Licenses to Advance In Vivo CAR-M Programs
1 week ago
FinTech GlobalLiberate valued at $300m after Series B funding for InsurTech growth
Oct 16, 2025
Endpoints NewsExclusive: Lipid nanoparticle startup emerges with $31M from Khosla for in vivo cell therapies
Oct 15, 2025
About Liberate
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Liberate.
Salary
$114k – $153k
per year