Experience Advocate
Opendoor(28 days ago)
About this role
An Experience Advocate at Opendoor is a frontline customer-facing role that delivers high-quality support to customers during the home buying and selling process. The role requires representing the company across phone and written channels, collaborating with internal teams, and continuously developing real estate knowledge while contributing customer insights. Advocates help resolve complex issues, support product improvements, and uphold performance and satisfaction goals.
Required Skills
- Customer Service
- Phone Support
- Written Communication
- De-escalation
- Stakeholder Collaboration
- Knowledge Navigation
- Real Estate
- Training
- Teamwork
- Empathy
+5 more
About Opendoor
opendoor.comOpendoor Labs, Inc. (Opendoor) is a San Francisco–based real estate technology company that buys and sells homes directly through an online platform, offering instant cash offers so homeowners can skip listing, showings, and lengthy timelines. Homeowners can request a free offer and choose a closing date that fits their schedule while Opendoor manages inspections, repairs, and transaction logistics. The company also provides related services such as trade‑ins, financing options, and resale listings to simplify moving between homes. Customers use Opendoor for a faster, more convenient, tech‑driven alternative to traditional real estate transactions.
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