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Vice President, Customer Support COE at Coupa Software, Inc. - ApplyBlast

Vice President, Customer Support COE

Coupa Software, Inc.

1 year ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Coupa is seeking a Vice President of Customer Support COE to lead and transform their global customer support Center of Excellence. The role focuses on operational excellence, digital innovation, and cross-functional collaboration in a SaaS environment, aiming to enhance customer satisfaction and support performance at a strategic level.

Skills

Qualifications

MBALeanSix Sigma

About Coupa Software, Inc.

coupa.com

Headquarters

Foster City, California, United States

Company Size

1001-5000 employees

Founded

2006

View Profile

Coupa is a cloud-based Business Spend Management (BSM) platform that helps organizations gain visibility and control over procurement, invoicing, expenses, sourcing, and supplier management. Its SaaS platform combines workflow automation, analytics and AI-driven insights to optimize costs, enforce policy compliance, and improve supplier collaboration. Coupa integrates with enterprise ERPs and third-party systems to provide real-time spend intelligence and drive measurable savings across the enterprise.