Voice Intelligence Specialist II
Realtor.com
About this role
Realtor.com is seeking a Voice Intelligence Specialist II to analyze call data using speech analytics tools to improve customer experience, ensure compliance, and support revenue growth. The role involves collaborating with management and call center teams, coaching, and generating insights to drive performance and brand integrity.
Skills
Qualifications
About Realtor.com
realtor.comIndustries
Technology, Ecommerce, Finance
Realtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.
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About Realtor.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $95k
per year