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VOIP Support Engineer at Cyara - ApplyBlast

VOIP Support Engineer

Cyara

10 months ago

3.8 on Glassdoor

Hyderabad, India

Hybrid

Full Time

Senior

1 applicant

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About this role

The VOIP Support Engineer will drive Cyara’s global telecommunications operations, ensuring highly reliable and cutting-edge services for enterprise customers. The role is central to shaping telecommunications strategy, maintaining key vendor relationships, and influencing customer decisions on telecom solutions. It involves working closely with cross-functional teams to enhance the CX assurance platform and support Cyara’s global expansion. The position carries significant responsibility for managing complex, high-stakes telecom environments and regulatory considerations across key markets.

Skills

About Cyara

cyara.com

Headquarters

Austin, Texas, United States

Company Size

201-500 employees

Founded

2006

View Profile

Cyara is an AI-first CX assurance platform that helps enterprises validate, monitor, and govern AI agents and customer experience journeys before and after deployment. It provides goal-based AI agent testing, continuous production monitoring, hallucination detection, and compliance assurance across voice, chat, and digital channels. Cyara also offers broader CX infrastructure validation including IVR, telco, and WebRTC testing, serving as the confidence layer for AI-driven customer experience at scale.