Value Consultant (copy)
Cyara(6 days ago)
About this role
Cyara is a leader in AI-powered customer experience assurance, providing a comprehensive platform for continuous testing and monitoring across various channels, including voice, digital, messaging, and conversational AI. The company focuses on ensuring high-quality AI interactions and customer journeys at scale. As a Value Consultant, you will analyze data and help demonstrate the platform's measurable benefits to clients and internal teams.
Required Skills
- Data Analysis
- Financial Modeling
- Sales Enablement
- Business Intelligence
- Customer Success
- ROI Calculation
- TCO Framework
- Presentation Skills
- CRM
- Analytics Tools
About Cyara
cyara.comCyara is an AI-led CX assurance platform that helps companies test, monitor, and optimize customer journeys—particularly voice and contact-center digital experiences. It automates functional, regression, and load testing for IVR, telephony, chatbots and other channels, and continuously monitors live interactions to detect regressions, routing issues, and performance problems. Cyara integrates with contact-center systems and development workflows to accelerate delivery, reduce defects, and ensure SLA/compliance. Enterprises use the platform to validate changes, improve reliability, and deliver smoother, more consistent customer experiences.
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