VP, Contact Center Support and Optimization
2002 United Services Automobile Asn
About this role
A VP, Contact Center Support and Optimization at USAA drives operational execution and excellence by managing capacity, enhancing automation, and developing a modernized workforce. The role is critical in enabling optimal performance to satisfy member and employee needs and deliver USAA P&C’s sales and service objectives.
Skills
Qualifications
About 2002 United Services Automobile Asn
usaa.comN/A
About 2002 United Services Automobile Asn
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 2002 United Services Automobile Asn.
Salary
$224k – $404k
per year
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