VP, Product – Contact Center Routing and Workforce Planning Capabilities
SYNCHRONY FINANCIAL EMPLOYEES HEALTH SERVICES
About this role
A VP of Product for Contact Center Routing and Workforce Planning Capabilities will define product strategy, roadmap, and scaled delivery of modern technologies to enhance forecasting, scheduling, and intelligent routing while supporting workforce optimization. The role involves leading cross-functional initiatives to transform legacy contact center technologies into a modern cloud-based platform.
Skills
Qualifications
About SYNCHRONY FINANCIAL EMPLOYEES HEALTH SERVICES
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About SYNCHRONY FINANCIAL EMPLOYEES HEALTH SERVICES
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
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and employee contacts for SYNCHRONY FINANCIAL EMPLOYEES HEALTH SERVICES.
Salary
$130k – $210k
per year
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