VP, Technical Product Manager (Contact Center Technology) (L13)
SYNCHRONY FINANCIAL EMPLOYEES HEALTH SERVICES(14 days ago)
About this role
The VP, Technical Product Manager (Contact Center Technology) at Synchrony leads the development and operation of enterprise contact center applications, focusing on integration, modernization, and operational excellence. The role collaborates with cross-functional teams to drive strategic initiatives, ensure compliance, and optimize customer and agent experiences in a regulated environment.
Required Skills
- Product Management
- Agile Methodology
- API Integration
- Cloud Migration
- Contact Center
- SaaS
- Microservices
- Cybersecurity
- Data Analysis
- Stakeholder Engagement
About SYNCHRONY FINANCIAL EMPLOYEES HEALTH SERVICES
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