WFM Specialist II
TransUnion(3 months ago)
About this role
The Workforce Management Specialist II at TransUnion supports Consumer Operations by overseeing performance controls, measurement, and compliance with contractual requirements. The role partners with global teams and vendors to maintain operational alignment and provides analytic insights and reporting to leadership. It emphasizes forecasting and capacity planning to align staffing and resources with business demand.
Required Skills
- Workforce Management
- Forecasting
- Capacity Planning
- Scheduling
- Real-Time Adherence
- Data Analysis
- Excel
- Erlang
- Salesforce
- Vendor Management
+2 more
About TransUnion
transunion.comTransunion offers total credit protection all in one place from credit score, credit report and credit alert. Check your credit score today from TransUnion!
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