Workforce Management Analyst
Relativity(23 days ago)
About this role
A Workforce Management Analyst at Relativity is part of the Success Operations team focused on aligning workforce capacity with business demand. The role supports global Success sub-departments by turning data and forecasts into insights that inform staffing and coverage decisions. It partners across teams and leverages analytics and emerging tools to support service level and customer experience goals.
Required Skills
- Workforce Management
- Forecasting
- Capacity Planning
- Scheduling
- Excel
- Calabrio
- Vonage
- Telephony
- Data Analysis
- Data Visualization
+6 more
About Relativity
relativity.comOrganizations around the globe use Relativity's secure, end-to-end legal software for their biggest data challenges.
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