Workforce Planning Specialist

Checkatrade(24 days ago)

HybridFull TimeMedior$55,000 - $68,000Commercial & Operations

About this role

A Workforce Planning Specialist at Checkatrade is responsible for developing forecasts, creating staffing models, and analyzing operational data to ensure the right workforce is in place to meet business demands. The role involves collaborating with various teams, leveraging planning tools and data visualization platforms, and supporting operational efficiency in a dynamic contact center environment.

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Required Skills

Excel
SQL
WFM Tools
Data Visualization
Forecasting
Capacity Planning
Resource Optimization
Power BI
Tableau
Stakeholder Management

About Checkatrade

www.checkatrade.com

Checkatrade is a UK-based platform dedicated to helping homeowners find reliable tradespeople for various services including plumbing, electrical work, and more. The company prides itself on a rigorous vetting process, ensuring that all listed tradespeople pass multiple background checks and are rated through customer feedback. With over 6.2 million reviews available, Checkatrade connects users with vetted local professionals who can assist with home improvement projects, ranging from simple repairs to major renovations. Founded in 1998, Checkatrade has become a trusted name in the home services industry, emphasizing quality and transparency.

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