Taxwell
The Xpert Lead role supports TaxAct customers by monitoring and assisting tax experts in a remote customer service environment. This position involves providing technical and operational support, resolving customer escalations, and ensuring a positive customer experience. The role also focuses on identifying process improvements and maintaining knowledge base updates.
Leading provider of tax preparation software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Taxwell.