Taxwell
This role primarily supports Drake Software by providing comprehensive customer service to tax professionals, helping them resolve inquiries and troubleshoot issues with the tax preparation platform. The position requires diagnosing problems, documenting interactions, and delivering empathetic support to ensure a positive customer experience. It is a seasonal, full-time remote position focused on maintaining product excellence and assisting users in building their businesses.
Leading provider of tax preparation software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Taxwell.