2025 Team Leader, Operations
Philip Morris International(1 year ago)
About this role
The 2025 Team Leader, Operations is a managerial role at Concentrix based in Quezon City, Philippines, within the operations department of the company's call center business. The position provides leadership and oversight for a team of call center associates and supports program delivery.
Required Skills
- Leadership
- Coaching
- Performance Management
- KPI Monitoring
- Communication
- Escalation Handling
- Attendance Management
- Team Meetings
- Training
- Mentoring
+1 more
Qualifications
- Associate's Degree
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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