24*7 Service Desk Analyst
NECSWS
About this role
Based at NEC Software Solutions' Hartlepool office, this is a first-line IT support role. The role operates on a 24/7 shift pattern in support of IT services. The position is part of the IT service desk and requires adherence to established procedures and service standards.
Skills
About NECSWS
necsws.comHosting is a web infrastructure provider that offers managed web hosting, content delivery, and DNS services for businesses and developers. It focuses on scalable server hosting, load balancing, automated backups, and monitoring to maximize uptime and fast content delivery. The platform provides developer-friendly control panels and integrations to simplify deployment and troubleshooting of issues like origin connect timeouts and HTTP errors. Customers pick Hosting for its reliability, global edge network, and 24/7 support.
About NECSWS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for NECSWS.
Salary
$114k – $168k
per year