IT Service Desk Analyst I
Arrow Transportation Systems Inc.
About this role
An IT Service Desk Analyst I serves as the first point of contact for internal end users, providing technical support for applications and systems within a global service delivery environment. The role focuses on maintaining service quality, customer satisfaction, and adherence to IT service norms while supporting cloud-based applications. This full-time position is based in Bangalore and operates within a 24/7 shift structure including night shifts.
Skills
About Arrow Transportation Systems Inc.
arrow.caArrow Transportation Systems Inc. (ATSI) is a Canadian transportation and logistics company specializing in bulk commodity hauling, reload operations, freight management, and supply‑chain logistics. They combine on‑the‑road hauling services with logistics consulting and technology solutions to optimize freight movement and reload workflows. Positioned as a leader "for the road ahead," Arrow serves shippers needing reliable commodity transport, flexible reload operations, and integrated freight-management expertise.
About Arrow Transportation Systems Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$53k – $72k
per year