Account Advocate
Apollo.io(14 days ago)
About this role
An Account Advocate at Apollo.io is a senior domain expert focused on billing, retention, and revenue integrity for the company’s SaaS customers. The role serves as a high-autonomy specialist and cross-functional liaison across finance, product, support, and sales to uphold billing accuracy and customer trust. It emphasizes strategic judgment, operational leadership, and mentorship within the Account Advocate function.
Required Skills
- Billing
- Retention
- Churn Analysis
- CRM
- Subscription Management
- Escalation Management
- Mentorship
- Cross-Functional
About Apollo.io
apollo.ioThis company is a go-to-market platform that helps revenue teams generate and manage pipeline across outbound prospecting, inbound lead capture, contact enrichment, and deal tracking. It bundles automation, data enrichment, and analytics with CRM and third‑party integrations so sales and marketing teams can run scaled sequences, qualify leads faster, and surface higher‑quality opportunities. The product is aimed at growth and enterprise sales organizations that want to improve conversion rates, shorten sales cycles, and get clearer visibility into pipeline performance.