Subscriptions Manager
Monograph(11 days ago)
About this role
The Subscriptions Manager at Monograph is a role within the Customer Experience organization focused on protecting and optimizing recurring revenue for a SaaS platform serving architecture and engineering firms. The position sits at the center of CX, Sales, Finance, and Operations, influencing revenue retention and predictability across a portfolio exceeding $10M ARR. It is an individual contributor role with potential managerial scope as the team grows.
Required Skills
- Churn Forecasting
- Retention Strategy
- Renewals Management
- Subscription Operations
- Pricing Integrity
- Data Analysis
- Salesforce
- ChurnZero
- Stripe
- Executive Reporting
About Monograph
monograph.comMonograph is a firm management platform built specifically for architects and engineers, combining project management, time tracking, and billing in one product. It helps firms plan capacity, manage tasks and schedules, track time and budgets, and produce invoices and profitability reports. With a clean, design-focused interface, Monograph aims to replace fragmented spreadsheets and tools so small-to-mid-size design and engineering firms can run projects and finances more predictably.
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