Account Consultant
Josys(27 days ago)
About this role
An Account Consultant at Josys acts as a strategic partner for contracted enterprises, focusing on strengthening IT governance and enhancing operational efficiency through long-term account planning. The role involves understanding client business objectives, managing onboarding and project execution, conducting business reviews, and addressing customer retention while identifying upselling opportunities. This position requires strong negotiation skills and the ability to navigate complex organizational challenges, ensuring successful implementation and continuous customer engagement in a rapidly growing SaaS environment.
Required Skills
- アカウントプランニング
- プロジェクトマネジメント
- 戦略策定
- 顧客体験管理
- ビジネスレビュー
- ROI算出
- 解約防止活動
- アップセル
- クロスセル
- 契約更新
+10 more
About Josys
josys.comJosys is a comprehensive SaaS Management Platform designed to mitigate costs and risks associated with software usage. It offers a range of features that provide 360-degree control over SaaS operations, including dynamic app detection, automated access management, insights into SaaS utilization, and lifecycle management. With a focus on optimizing app access governance and streamlining workflows, Josys empowers organizations to gain visibility and maximize efficiency while reducing operational costs. Recognized for excellence in the industry, Josys supports businesses worldwide in managing their SaaS environments effectively.