Account Coordinator
Fresh Prints(1 month ago)
About this role
The Account Coordinator is a temporary, full-time role supporting the Customer Success team for Tsunami Express through Frontier. The position provides operational support for customer-facing communications and account-related processes while working closely with Customer Success Specialists. This is a remote role based in the Philippines within a placement program designed to move candidates into full-time positions.
Required Skills
- Queue Management
- Written Responses
- Callbacks
- Follow-Ups
- Account Documentation
- Workflow Support
- Customer Support
- Organization
- Attention To Detail
- English Fluency
About Fresh Prints
freshprints.comFresh Prints is an online custom-apparel company specializing in trendy Greek life, sorority, fraternity, and club merchandise. Using a Canva-like design tool and a library of 6,000+ design ideas, customers can create personalized apparel and print on more than 2,000 products — t‑shirts, hoodies, sweatpants, hats, and more. The company targets students and student organizations, offering a design-first experience and broad product selection for rush, events, and everyday group merch.
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