Customer Support Specialist Part Time
Zeffy(30 days ago)
About this role
A Customer Support Specialist at Zeffy joins the Customer Success team to support nonprofit users of the platform while contributing to improvements in the support experience. This part-time role (20–25 hours/week) is student-friendly, includes evening and weekend shifts, and offers exposure to a fast-growing, mission-driven company based in Le Plateau.
Required Skills
- Customer Support
- Email Support
- Callbacks
- Troubleshooting
- Support Documentation
- Project Ownership
- Technical Collaboration
- Bilingual Communication
- CRM Experience
- SaaS Experience
+2 more
About Zeffy
zeffy.comZeffy is a 100% free fundraising software platform for nonprofits, trusted by over 50,000 organizations across North America. It offers tools to build donation pages, run events and peer-to-peer campaigns, and manage supporters while charging no platform fees. Nonprofits choose Zeffy for its transparent, donor-friendly approach and simple setup that makes fundraising and campaign management easy.
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