Account Executive | AI/SaaS (US/CA Remote)
Forethought
About this role
Forethought is looking for an experienced Account Executive to lead full-cycle sales, managing inbound and outbound opportunities with a focus on AI-driven SaaS solutions for mid-market and enterprise customers. The role involves understanding customer needs, presenting tailored benefits, and working closely with other teams to ensure long-term client success.
Skills
About Forethought
forethought.aiForethought is an AI-powered CX automation platform that provides a customer-support agent designed to lower support costs and improve the customer experience. Its AI automates routine support work—deflecting tickets with self‑serve answers, surfacing relevant knowledge, triaging and routing requests, and assisting agents to speed resolution. Forethought integrates with existing helpdesk systems and knowledge bases and provides analytics to measure impact and optimize support operations.
Recent company news
PR NewswireZendesk Advances Resolution Platform with Self-improving AI Agents from Proposed Forethought Acquisition
2 days ago
CMSWireZendesk Acquires Forethought, Targets Autonomous Service Ops
2 days ago
TechCrunchZendesk acquires agentic customer service startup Forethought
2 days ago
Latham & Watkins LLPWatkins Advises Forethought in Acquisition by Zendesk
1 day ago
Enterprise TimesZendesk to acquire Forethought AI to drive autonomous AI agents -
13 hours ago
About Forethought
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Forethought.
Salary
$125k – $150k
per year