Account Executive

Signpost

3 months ago

3.3 on Glassdoor

Austin, TX

Hybrid

Full Time

Medior

2 applicants

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About this role

The Solution Specialist is a hybrid role at the intersection of Sales, Onboarding, and Customer Success focused on ensuring customers realize value within the first 90 days. The role supports company growth by owning the early customer lifecycle and enabling long-term success. It operates in a high-growth, SMB-focused environment and involves collaboration with Product, Engineering, and Marketing teams.

Skills

About Signpost

signpost.com

Signpost is a customer communication and marketing platform for small and local businesses that combines marketing automation, reputation management, and a virtual receptionist service. It provides tools to capture and manage online reviews, automate messaging and follow‑ups, generate leads, schedule appointments, and maintain a lightweight CRM to centralize customer interactions. In addition to its software, Signpost offers a dedicated virtual receptionist team for live call answering, appointment booking, and lead qualification. Small businesses use Signpost to streamline customer communications, improve efficiency and satisfaction, and grow revenue through automated campaigns plus human-powered phone support.