Manager of Customer Success
Coast(12 days ago)
About this role
The Manager of Customer Success at Coast leads and develops the frontline Customer Success team while maintaining a personal book of accounts. The role partners with product and operations to scale modern payments experiences for commercial fleets and drivers at a growth-stage fintech.
Required Skills
- Customer Success
- Account Management
- Coaching
- Onboarding
- Activation
- Retention
- Expansion
- Data Fluency
- Salesforce
- Outreach
+4 more
About Coast
coastpay.comCoast is a fintech that combines a Visa-backed fleet fuel and gas card with integrated expense-management software for fleets and field teams. Businesses can issue physical and virtual cards by job or team, enforce real-time spending rules, capture receipts on site, and automate reconciliation to reduce fraud and speed up bookkeeping. The platform offers reporting and integrations with accounting systems to centralize fuel, fleet, and field expenses. Founded in 2020 and U.S.-focused, Coast aims to simplify expense control for service and fleet operators.
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