Account Manager, Customer Success - (Retention & Renewals) - 951

Lightcast(2 days ago)

RemoteFull TimeMedior$58,000 - $80,000Customer Success

About this role

This role involves managing relationships with higher education clients to ensure retention, renewals, and account growth. The position focuses on strategic account planning, value demonstration, and fostering long-term partnerships to drive revenue and customer success.

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Required Skills

Customer Success
Account Management
Renewals
Negotiation
Data Analysis
Relationship Management
SaaS
Contract Management
Strategic Planning
Upselling

About Lightcast

lightcast.io

Lightcast is a labor market intelligence company that provides data, analytics and software to help businesses, education institutions, and governments understand workforce demand, skills, and trends. It aggregates one of the world’s largest labor market databases — including over 2.5 billion job postings, 800 million career profiles and 100+ government sources across 160+ countries — to power workforce planning, curriculum design, talent strategy, economic development, and upskilling. Through APIs, dashboards and research products, Lightcast turns raw data into actionable insights that align hiring, training and policy with real‑time labor market signals. Branded as “The Standard for Labor Market Intelligence,” it’s used by employers, educators and policymakers for informed decision‑making.

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