Renewals Success Specialist - EdTech

Securly(8 days ago)

RemoteFull TimeMedior$55,000 - $65,000Customer Success

About this role

Securly, Inc. is a leading provider of AI-driven safety solutions for K-12 education, focused on safeguarding and promoting student wellness worldwide. As a Renewals Success Specialist, you will help retain customers and support revenue growth through managing subscription renewals and fostering customer satisfaction.

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Required Skills

CRM
Salesforce
Communication
Data Management
Account Management
Customer Service
Renewals
Upselling
Problem Solving
Analysis

About Securly

securly.com

Securly is a cloud-based student safety and device management company that helps K–12 schools protect students online both at school and at home. Their platform combines web filtering, device management, and student-wellbeing monitoring with alerting tools that surface risks like self-harm, bullying, and other concerning behavior. Designed for quick deployment, Securly provides administrators, teachers, and parents with dashboards and integrations to monitor activity, manage devices, and respond to incidents. Schools use Securly to support safe remote learning, compliance, and proactive student safety programs.

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