Account Manager - Mid-Market

PPRO(1 month ago)

HybridFull TimeMedior$78,119 - $104,519 (estimated)Account Management

About this role

The Mid-Market Account Manager at PPRO is responsible for managing a portfolio of existing clients and increasing revenue and portfolio share across those accounts. The role focuses on acting as a trusted advisor on payment solutions while ensuring high levels of customer satisfaction and loyalty. It sits within a global, fast-paced fintech environment supporting partners’ growth in local payment methods. The position is based in London with a hybrid work structure.

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Required Skills

Account Management
Client Relationship Management
Revenue Growth
Portfolio Management
Commercial Acumen
Cross Selling
Upselling
Contract Negotiation
Customer Retention
Customer Satisfaction

+10 more

About PPRO

ppro.com

New Relic is a cloud-based observability platform that helps engineering and operations teams monitor, debug, and optimize applications and infrastructure in real time. It offers application performance monitoring (APM), infrastructure and container monitoring, logs, metrics, distributed tracing, real user and synthetic monitoring, dashboards, alerts, and AI-assisted analysis. Delivered as SaaS with language- and platform-specific agents, APIs, and integrations for cloud providers and CI/CD tooling, it provides end-to-end visibility across modern, distributed stacks. Teams use New Relic to correlate telemetry, speed root-cause detection, and improve reliability and customer experience.