About this role
The Account Manager, Scale at Hootsuite works within the Scaled Account Management team to support existing customers and build long-term partnerships. This hybrid role collaborates across functions to ensure customer value and contributes to growth and retention strategies. The position is based near Hootsuite’s Toronto or Vancouver offices and reports to the Manager, Scaled Account Management.
Required Skills
- Account Management
- Customer Success
- Sales Forecasting
- Renewals
- Upselling
- Cross Selling
- Pipeline Management
- Contract Management
- Business Acumen
- Product Knowledge
+8 more
About Hootsuite
hootsuite.comHootsuite is a social media management platform that centralizes scheduling, content creation, publishing, social listening, and analytics across multiple social networks. Its unified dashboard includes a content calendar, automation and approvals, team workflows, and performance reporting to help marketers plan campaigns, engage audiences, and measure impact. Hootsuite integrates with major social channels and third‑party tools and offers mobile apps plus enterprise features for collaboration, security, and compliance. Organizations of all sizes use it to streamline social operations and scale their social media strategy.
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