Account Manager
iwoca(2 months ago)
About this role
The Account Manager at iwoca serves as the primary liaison for a portfolio of new and existing customers, guiding them through the application process and ensuring they receive tailored support to maximize the use of iwoca's financial products. Responsibilities include maintaining strong customer relationships, communicating product developments, managing customer expectations, and providing feedback to enhance iwoca's offerings. The role requires excellent communication skills, a solid understanding of business dynamics, and a proactive approach to customer service within the fintech space.
Required Skills
- Customer Service
- Account Management
- Communication Skills
- Relationship Building
- Problem Solving
- Portfolio Management
- Customer Centricity
- Commercial Training
- Team Player
- Cross-Functional Support
+6 more
Qualifications
- Commercial training / business studies (kaufmännische Ausbildung / betriebswirtschaftliches Studium)
About iwoca
www.iwoca.co.ukIwoca is a fintech company that specializes in providing flexible business loans for small and medium enterprises in the UK, offering amounts ranging from £1,000 to £1 million with repayment terms from 1 day to 24 months. The application process is designed to be straightforward, with funding decisions made typically within 24 hours and no penalties for early repayment. Since its inception in 2012, iwoca has funded over 100,000 businesses, emphasizing transparency and efficiency in its lending practices. The company is committed to helping entrepreneurs manage their cash flow and invest in growth through accessible financing solutions.