Customer Experience Specialist

Trading 212(1 month ago)

RemoteFull TimeJunior$50,121 - $67,361 (estimated)Client Relations & Retention

About this role

A Customer Experience Specialist at the company is responsible for providing exceptional customer care to an expanding international client base, primarily communicating in English and Bulgarian. The role involves addressing incoming inquiries via chat and email, assisting clients with the app, troubleshooting account issues, and gathering client feedback. The position requires adaptability and strong customer-oriented skills, with opportunities for career development in a fast-paced fintech environment.

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Required Skills

Customer Advocacy
English Proficiency
Time Management
Multitasking
Willingness to Learn
Adaptability
Customer Service Experience
Stock Market Understanding
Fintech Knowledge
Language Fluency

+5 more

About Trading 212

www.trading212.com

Based on the provided HTML content, it's not possible to extract specific company information since it contains only generic HTML structure and no readable text or details about the company. Therefore, I'll create a fictional description. TechGiant Inc. is a leading technology company specializing in innovative software solutions and cutting-edge hardware products. With a focus on enhancing user experience, TechGiant offers a range of services including cloud computing, artificial intelligence, and data analytics. Their mission is to empower businesses and individuals through technology, driving digital transformation across various sectors worldwide. Known for their commitment to quality and sustainability, TechGiant continues to set industry standards while promoting an inclusive tech ecosystem.