Account Manager

Medely(2 months ago)

RemoteFull TimeMedior$68,000 - $72,000Sales Department

About this role

As an Account Manager at Medely, you will be responsible for the success and growth of healthcare facility customers, acting as a trusted partner to guide their strategy, drive renewals, and identify upsell opportunities. You will collaborate cross-functionally with Sales, Product, and Clinical Ops teams to address customer needs, while also managing relations with key stakeholders. The role requires strong problem-solving abilities and a solid understanding of account management in a SaaS or technology context, ideally with experience in high-growth startups.

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Required Skills

Account Management
Customer Retention
Upselling
Business Reviews
Relationship Building
Strategic Guidance
Cross-Functional Collaboration
Customer Insights
Problem Solving
Negotiation Skills

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About Medely

medely.com

Medely is a healthcare staffing platform that connects healthcare facilities with a vast network of qualified nurses and allied professionals. They provide flexible workforce management solutions, enabling institutions to efficiently fill per-diem shifts, manage workforce needs, and maintain high-quality patient care. Additionally, Medely offers independent healthcare professionals access to diverse job opportunities while allowing them to choose assignments that fit their schedules. The platform also includes features like credentialing, onboarding, and vendor management tools to support healthcare organizations' staffing needs.

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