Simpro Software

Account Manager

Simpro Software(2 months ago)

HybridFull TimeMedior$108,984 - $144,145 (estimated)Customer Success
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About this role

A Customer Success Manager at Simpro is responsible for managing the health, retention, and growth of a portfolio of customers, acting as a trusted advisor to ensure clients derive maximum value from Simpro's solutions. The role focuses on fostering long-term relationships, driving renewals and expansion, and representing customer needs internally to improve product and service outcomes.

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Required Skills

  • Account Management
  • Expansion Sales
  • Executive Reviews
  • Customer Advocacy
  • Forecasting
  • CRM
  • Salesforce
  • Negotiation
  • Communication
  • Relationship Building

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