Account Manager (Client Success)

Later(29 days ago)

HybridFull TimeSenior$130,000 - $180,000Client Success

About this role

The Senior Client Success Manager is a revenue-critical role responsible for the retention, expansion, and long-term success of a portfolio of strategic customers. The role acts as a trusted advisor to senior stakeholders, driving net revenue retention through renewals, upsells, and cross-sell while ensuring customers realize measurable value from Later’s products and services. The position partners closely with Sales, Services, Product, and Finance to grow customer relationships and translate insights into product and operational improvements.

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Required Skills

Account Management
Revenue Retention
Expansion Selling
Renewals
Upselling
Cross Selling
Executive Communication
Stakeholder Management
Forecasting
CRM Hygiene

+11 more

About Later

later.com

Later is a social media and creator-economy platform that helps brands, creators, and agencies plan, schedule, and measure content across channels. It combines influencer marketing and discovery, social media management and scheduling (visual content calendar), social listening and analytics, plus Linkin.bio/link-in-bio tools to drive traffic and sales. Later also offers services to help run campaigns and scale creator partnerships. Customers use it for streamlined publishing, performance insights, and shoppable link experiences tailored to creators and ecommerce brands.