Agent de soutien technique de niveau 1-Transphere
ACCEO Solutions Inc.(1 month ago)
About this role
This role involves providing first-level technical support for a cloud-based payment platform, assisting distributors and clients with technical issues, and collaborating with cross-functional teams to ensure exceptional customer experiences. The position requires developing a technical understanding of payment services.
Required Skills
- Technical Support
- Payment Processing
- Customer Service
- Troubleshooting
- Bilingue
- Documentation
- Help Desk
- Payment Protocols
- Microsoft Office
- Communication
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