AI Strategist

Siena AI

4 months ago

3.3 on Glassdoor

Toronto, Ontario

Hybrid

Full Time

Senior

4 applicants

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About this role

As an AI Strategist at Siena, you serve as the link between traditional customer experience (CX) operations and AI-enhanced transformation, working closely with senior customer stakeholders to devise and implement AI strategies that deliver tangible results. Responsibilities include leading workshops, training sessions, conducting automation audits, and diagnosing operational challenges, while ensuring that automation initiatives align with customer needs and drive ongoing improvements. This role requires a strong expertise in CX operations, a proactive approach to problem-solving, and the ability to communicate complex technical concepts effectively to various stakeholders.

Skills

About Siena AI

www.siena.cx

Siena AI specializes in creating empathic artificial intelligence agents designed for the commerce sector. Their solutions integrate automation with personalized shopper support, enhancing customer interactions and driving engagement. By focusing on empathy in AI, Siena AI aims to revolutionize the way businesses connect with their clients, offering a unique and tailored shopping experience. The company invites potential clients to schedule demos to explore how their technology can transform commerce.