Alight Solutions
The Analyst - Customer Service (T3) represents Alight’s Service Center, delivering timely and accurate customer support via phone and web chat. This post–Go-Live/Certification role communicates client plans and provisions to help participants make informed decisions and support first-call resolution. The position reports to an assistant manager and may be aligned to multiple clients across various domains, contributing to positive participant experiences and adherence to client/internal expectations.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
Alight Solutions didn’t post a salary, so this is our estimate from similar listings.
Alight Announces CEO Transition
Nov 24, 2025