Assoc Technical Support Analyst-CVR
AVRS Inc(20 days ago)
About this role
A Customer Support / Technical Support role at CDK Global providing primary assistance to customers using CDK’s cloud-based dealership software platform. The position serves as a first point of contact for product inquiries and documents technical issues to support product quality and development efforts.
Required Skills
- Troubleshooting
- Windows
- iOS
- Mobile Devices
- Documentation
- Problem Solving
- Communication
- Ticketing Systems
- SQL
- Escalation
Qualifications
- Associates Degree
- Bachelor's Degree
- A+
- MCDST
- MCST
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