Technical Support Specialist - Evening (Sunday-Thursday)
Relativity(26 days ago)
About this role
A Technical Support Specialist at Relativity delivers product-focused technical assistance to a mix of technical and non-technical customers, serving as a primary point of contact for incident resolution within a defined product vertical. This remote role operates on a specified evening shift, ensures issues are tracked in case management systems, and collaborates with cross-functional teams to maintain service levels.
Required Skills
- SQL
- Windows
- Troubleshooting
- Customer Support
- Ticketing
- Salesforce
- Database Management
- Application Management
- Systems Analysis
- Project Management
+1 more
About Relativity
relativity.comOrganizations around the globe use Relativity's secure, end-to-end legal software for their biggest data challenges.
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