Senior Customer Success Account Manager
Epsilon3
About this role
A Customer Success Account Manager passionate about space will manage the full post-sale lifecycle for enterprise and strategic accounts, ensuring customer satisfaction and retention, and collaborating with product and engineering teams to improve solutions. The role involves engaging with clients, analyzing metrics, hosting webinars, and supporting product deployments.
Skills
Qualifications
About Epsilon3
epsilon3.ioIndustry
Technology
Epsilon3 is a US-based software company that provides an AI-powered procedure and resource management platform for teams that plan and execute complex operations. Their secure, centralized software streamlines procedures, checklists, scheduling and resource tracking to improve efficiency, quality and traceability. The platform emphasizes security, auditability and AI-driven assistance to reduce human error and accelerate workflows. It’s aimed at innovative engineering and operations teams that require rigorous operational control and traceability.
About Epsilon3
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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