Smartly

Associate Customer Success Manager — Global Strategic Accounts

Smartly

1 month ago
Remote
Full Time
Junior
1 applicant
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Smartly
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About this role

An Associate Customer Success Manager on the Global Strategic Accounts team who partners with Smartly’s largest advertisers to ensure successful use of the company's advertising platform. The role focuses on driving customer adoption and measurable business outcomes through close client engagement and collaboration with internal teams. It supports scaling enterprise account relationships and improving long-term retention.

Skills

Smartly

About Smartly

smartly.io

Smartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.

About Smartly

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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