Senior Client Success Partner

SpotOn: Sales (Career Site) (27 days ago)

HybridFull TimeSenior$70,000 - $96,000Customer Success

About this role

The Senior Client Success Partner at SpotOn leads strategic relationships with high-value restaurant accounts to maximize adoption, retention, and account value. This role serves as a subject matter expert and trusted advisor, partnering with internal teams to deliver measurable business outcomes and influence product and service improvements. The position also involves mentoring junior client success staff and representing client needs at the executive level.

View Original Listing

Required Skills

Strategic Accounts
Account Management
Adoption Monitoring
Escalation Resolution
Executive Engagements
Business Reviews
Churn Mitigation
Revenue Expansion
Upsell
Cross Sell

+5 more

About SpotOn: Sales (Career Site)

spoton.com

SpotOn provides point-of-sale systems, payment processing, and business software tailored for restaurants and small businesses. Their platform combines intuitive POS hardware and cloud software with payments, analytics, marketing, and loyalty features to help merchants run operations and grow revenue. SpotOn emphasizes 24/7/365 customer support and integrated solutions that replace piecemeal vendors. Businesses choose SpotOn for industry-focused tools, streamlined payments, and data-driven insights.