Associate Rx Customer Service Specialist
Abarca Health(15 days ago)
About this role
The Associate Rx Customer Service Specialist at Abarca serves as the front-line contact for pharmacies, beneficiaries, and prescribers, using the Rx platform and internal resources to resolve prescription-related inquiries. The role supports pharmacy benefit operations and ensures compliance with company and federal policies while handling communications via calls, emails, and faxes.
Required Skills
- Customer Service
- Call Handling
- Pharmacy Knowledge
- Spanish Fluency
- Documentation
- Appeals Processing
- Eligibility Support
- Communication Skills
- Rx Platform
Qualifications
- Associate's Degree in Pharmacy Technician
- Pharmacy Technician License (Preferred)
- US Citizenship
About Abarca Health
abarcahealth.comAbarca Health is a technology-driven pharmacy benefit manager (PBM) that delivers innovative PBM solutions to health plans, employers, and public programs. The company combines advanced analytics, clinical programs, and modern technology to manage drug spend, optimize formularies, and improve patient outcomes. Abarca emphasizes transparency, flexible contracting models, and member-centric services, including specialty drug management and patient support. Its offerings are positioned to reduce costs while streamlining pharmacy benefit operations for payers and providers.
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