Associate Support Engineer, Europe

Sanity(1 day ago)

RemoteFull TimeJunior$60,000 - $70,000Customer Solutions

About this role

Sanity.io is seeking an Associate Support Engineer focused on account and billing support. The role involves managing billing-related tickets, collaborating across teams, and contributing to automation and documentation improvements to enhance support efficiency. It offers an opportunity to grow into broader Support Engineering responsibilities within a dynamic, global company that values innovation and diversity.

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Required Skills

JavaScript
Billing Platforms
Customer Support
Automation
Documentation
Troubleshooting
Cross-Functional Collaboration
SaaS
Subscription Models
Code Reading

About Sanity

www.sanity.io

Sanity is a customizable content platform that provides a code-driven backend for creating and managing digital content across various applications. It enhances the development process with features tailored for AI and automation, allowing users to author, store, and render content efficiently. Developers appreciate Sanity for its flexibility and extensive integration options, enabling businesses to build tailored content experiences that scale. With a focus on developer experience, Sanity allows for a fine-tuned approach to content management across diverse industries.

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