AVP, Personal Insurance Experience Management
The Travelers Companies(1 month ago)
About this role
The AVP, Experience Strategy & Management at Travelers leads the development and activation of the experience strategy across the Personal Insurance business. The role focuses on scaling the experience management practice to deliver measurable, customer-centric outcomes and to incorporate advanced technologies including AI.
Required Skills
- Experience Management
- Research
- Data Analysis
- Leadership
- Strategy
- AI Integration
- Journey Mapping
- Stakeholder Management
- Insights
- Process Management
+2 more
Qualifications
- Bachelor's Degree
About The Travelers Companies
travelers.comProtect your personal and business investments with Travelers Insurance. From auto to homeowners or business insurance, we have the solution to suit your needs.
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