AWS Incident Manager
Caseware(28 days ago)
About this role
The Incident Commander is responsible for leading and coordinating incident response in Caseware’s 24/7 SaaS environment. The role acts as the central communication and decision point during incidents, ensuring clear updates to internal and external stakeholders. It also owns post-incident analysis and documentation to improve reliability and prevent recurrence. This position operates within a global fintech software organization focused on audit and accounting solutions.
Required Skills
- Incident Management
- Incident Response
- SaaS Operations
- Root Cause Analysis
- Postmortem Facilitation
- Cross Functional Collaboration
- Stakeholder Communication
- Uptime Reporting
- System Monitoring
- AWS
+11 more
About Caseware
caseware.comWP Rocket is a premium WordPress performance plugin that speeds up websites with an easy-to-use caching and front-end optimization toolkit. It offers page caching, cache preloading, GZIP compression, CSS/JS minification and concatenation, deferred/async JavaScript loading, lazy loading for images and videos, database cleanup, and CDN integration. Designed for site owners, developers, and agencies, WP Rocket focuses on delivering measurable speed improvements with minimal configuration and broad compatibility with themes, plugins, and eCommerce platforms. The product is sold with dedicated support and regular updates to help maintain and monitor site performance.