Bilingual Client Retention Specialist
Beyond Finance(12 days ago)
About this role
A Retention Specialist at Beyond Finance is a member of the Customer Success team supporting clients enrolled in the company’s financial hardship programs. The role centers on maintaining client relationships and promoting long-term participation in Beyond Finance’s debt relief solutions.
Required Skills
- Bilingual Spanish
- Retention
- Sales
- Collections
- CRM
- Customer Service
- Deescalation
- Negotiation
- Problem Solving
- Active Listening
+1 more
Qualifications
- High School Diploma
- Associate's Degree
- Bachelor's Degree
About Beyond Finance
beyondfinance.comBeyond Finance is a technology-enabled debt relief firm that helps consumers move beyond debt by negotiating with creditors, arranging debt-settlement and consolidation programs, and offering access to debt-relief loans. It combines personalized financial assessments with a data-driven platform and licensed counselors to design affordable repayment plans, reduce balances, and lower interest for clients nationwide. The company provides ongoing account management, credit education, and works with financial partners to streamline enrollment and payouts. Consumers choose Beyond Finance for hands-on negotiation support, transparent fees, and measurable savings.
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