GoodLeap

Bilingual Client Support Manager

GoodLeap(8 days ago)

RemoteFull TimeSenior$46,400 - $46,400
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About this role

The Bilingual Client Support Manager at GoodLeap is responsible for working closely with installers to deliver excellent customer service and improve experiences through data analysis and collaboration. The role emphasizes supporting clients in both Spanish and English, managing project pipelines, and maintaining strong relationships. It is a client-facing position aimed at fostering trust and streamlining communication in the sustainable solutions industry.

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Required Skills

  • Customer Service
  • Data Analysis
  • CRM
  • Communication
  • Problem Solving
  • Multitasking
  • Time Management
  • Collaboration
  • Bilingual
  • Client Relations
GoodLeap

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.

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